Frequently Asked Questions
Booking Payments
How much does a Kenya safari cost?
The price depends on the season, accommodation standard, number of travellers, route, park fees and whether the journey is by road or air. Private safaris may initially appear more expensive for one or two guests because the vehicle and guide costs are not shared among a large group. As the number of travellers increases, the cost per person often becomes more favourable. We provide a clear quotation based on your actual requirements rather than advertising a price that excludes important costs.
What is normally included in a WildPortraits safari
Inclusions depend on the itinerary, but most packages cover: Private transport in a customized safari vehicle Services of a professional English-speaking guide Accommodation and meals stated in the itinerary Scheduled game drives and transfers Park and reserve entrance fees listed in the quotation Bottled or filtered drinking water in the safari vehicle Airport transfers specified in the programme 24-hour assistance during your journey Every proposal includes a detailed list of inclusions and exclusions.
What is normally excluded?
International flights, travel insurance, entry authorisations, vaccinations, personal purchases, tips and optional activities are generally excluded unless specifically listed. Drinks at lodges, laundry, balloon safaris, night drives and community visits may also carry separate charges. We identify these items before confirmation so that you can budget accurately.
Why do safari prices change by season?
Lodges and camps normally use low, high and peak-season rates. Park fees, domestic flights and availability can also affect the final price. July to October and the Christmas–New Year period usually attract stronger demand. Green-season travel can offer better value, fewer vehicles and beautiful scenery, although rain may affect some roads and daily plans.
Are park entrance fees included?
Park fees are included when they appear in your confirmed WildPortraits quotation. These fees can form a significant part of the total safari cost, particularly in premium reserves and conservancies. Government and reserve authorities may revise fees after a booking is made. Our booking terms explain how any compulsory changes introduced after confirmation would be handled.
How much deposit is required?
The deposit depends on the itinerary and the terms imposed by the selected camps, lodges and airlines. Peak-season properties may require larger or non-refundable deposits. Your proposal will show the deposit, balance deadline and cancellation conditions before you commit. We encourage guests to review these terms and purchase suitable travel insurance as soon as the trip is confirmed.
What happens after I confirm my safari?
After receiving the required deposit, we confirm the selected accommodation and services. You will receive an updated itinerary, payment schedule and practical pre-departure information. Before arrival, we reconfirm flight details, dietary needs, room arrangements and any special occasions. On arrival, our team or designated representative will meet you as stated in your programme, and our Nairobi office remains available during your journey.
Which payment methods are accepted?
Payment options and any applicable transaction charges are shown in your quotation or invoice. International bank transfer and approved electronic payment methods may be available. For security, confirm bank details directly with our office before transferring funds. WildPortraits will never unexpectedly change payment instructions without verification through an established communication channel.
Tour Information
When is the Great Migration in the Masai Mara?
Migrating wildebeest and zebras often enter the wider Masai Mara ecosystem between July and October. Their exact arrival and departure vary because the migration follows rainfall and fresh grazing rather than a fixed calendar. Large herds may arrive earlier, later or remain in one part of the ecosystem longer than expected. We therefore plan migration safaris around realistic wildlife patterns rather than promising a particular sighting on a specific date.
Can you guarantee a wildebeest river crossing?
No responsible safari operator can guarantee a river crossing. Wildebeest may gather near a river for hours or even days before crossing, and they can turn away without warning. Our guides use local knowledge and recent wildlife information to position guests well, but patience and flexibility remain essential. The wider migration—including large herds, predator activity and movement across the plains—is rewarding even without a dramatic crossing.
Is the Masai Mara worth visiting outside migration season?
Absolutely. The Masai Mara has resident lions, leopards, cheetahs, elephants, giraffes, buffaloes and many other species throughout the year. Outside the busiest migration months, the reserve can feel quieter and more intimate. The green season is particularly appealing to photographers because of its softer light, dramatic skies, newborn animals and colourful landscapes.
Where can I see elephants in Kenya?
Amboseli is one of Kenya’s most celebrated elephant destinations. Its open landscape makes it possible to observe family groups and large bulls, sometimes with Mount Kilimanjaro in the background. Excellent elephant sightings are also possible in Samburu, Tsavo East, Tsavo West and the Masai Mara. We can recommend the right combination depending on your available time and preferred scenery.
Where are the best places to see big cats?
The Masai Mara is one of Africa’s outstanding destinations for lions, cheetahs and leopards. Samburu is also productive for leopards, while Amboseli and Tsavo offer rewarding predator sightings in very different landscapes. Finding big cats is not just about reaching a park. An experienced guide understands territories, animal behaviour, tracks and how to approach a sighting without putting wildlife under pressure.
1. What is the best time to visit Kenya for a safari?
Kenya offers rewarding wildlife viewing throughout the year. July to October is popular for dry-season game viewing and the Great Migration in the Masai Mara. January to March is generally warm and dry, with good wildlife activity and photography conditions. The greener months—particularly November, early December and parts of April and May—bring fewer vehicles, attractive rates, dramatic skies and beautiful landscapes. Your best travel period depends on whether your priority is migration, photography, family travel, fewer visitors or overall value.
What type of vehicle will we use?
Our road safaris are generally operated in customized 4×4 safari vehicles with a pop-up roof for wildlife viewing and photography. The vehicle assigned depends on the route, group size and specific safari arrangement. A private vehicle gives guests more room, better viewing opportunities and greater control over the pace of the day.
How many days do I need for a Kenya safari?
We recommend at least five to seven days for a first Kenya safari. This provides enough time to visit two or three destinations without spending every day moving between parks. Seven to ten days allows for a more relaxed journey combining areas such as Amboseli, Lake Naivasha, Lake Nakuru, Samburu and the Masai Mara. If you have fewer days, we can design a focused itinerary rather than trying to cover too much ground.
Which safari destinations are best for a first visit to Kenya?
Amboseli and the Masai Mara make an excellent first-time combination. Amboseli is known for its elephants and views of Mount Kilimanjaro, while the Masai Mara offers exceptional big-cat viewing and wide-open plains. Lake Nakuru can be added for rhinos and varied birdlife. Travellers with additional time may include Samburu for its dry-country landscapes and distinctive wildlife, or Lake Naivasha for boat trips and a more relaxed break between game-viewing areas.
Can WildPortraits Safaris customize my itinerary?
Yes. Our safaris are built around your travel dates, budget, preferred accommodation, group size and interests. We do not expect every traveller to follow the same route or daily schedule. We can design journeys for families, couples, honeymooners, wildlife photographers, private groups and first-time visitors. Activities such as walking safaris, community visits, conservation experiences, balloon flights and beach stays can also be included
Should I choose a private or shared safari?
A private safari provides your own vehicle and professional guide. It offers more freedom to adjust departure times, spend longer at meaningful sightings and plan the day around your interests. This is especially valuable for families, couples and photographers. Shared departures may cost less, but daily decisions must accommodate everyone in the vehicle. Most WildPortraits journeys are privately guided because it creates a more personal and flexible experience
Can I combine a Kenya safari with a beach holiday?
Yes. Diani Beach, Watamu and the Kenyan coast combine easily with a safari. Zanzibar can also be added to a Kenya or Kenya–Tanzania itinerary. Depending on your route and budget, you can travel to the coast by scheduled flight, train or road. We normally recommend flying when time is limited so that more of the holiday is spent enjoying the destination.
Can I combine Kenya and Tanzania in one safari?
Yes. A combined itinerary may include the Masai Mara, Serengeti, Ngorongoro Crater, Tarangire and Amboseli. However, the Masai Mara and Serengeti are in different countries, so visitors must complete border and immigration formalities. A road itinerary normally involves changing vehicles and guides at the Isebania–Sirari border. Flying between the two areas is faster but more expensive. We explain both options honestly so you can choose between value, comfort and travel time.
Will I see the Big Five on safari?
Kenya offers an excellent chance of seeing lions, elephants, buffaloes, leopards and rhinos, but wildlife sightings can never be guaranteed. These are wild animals moving through natural habitats. A well-planned route improves your chances. The Masai Mara is particularly strong for big cats, while Lake Nakuru, Ol Pejeta and Solio are valuable additions when rhino viewing is a priority.
How long is a typical game drive?
Morning and afternoon game drives commonly last between two and four hours. Full-day game drives can be arranged when distances, wildlife activity or guest preferences make them worthwhile. Because our safaris are private, the programme has room for flexibility. We may leave earlier, stay longer at a good sighting or return to camp for a rest depending on the day’s conditions.
Can game-drive times be adjusted?
Yes, within park regulations and lodge schedules. We discuss each day with you and consider wildlife activity, weather, travel distances and your energy levels. Photographers may prefer the first and final light of the day, while families with young children may need shorter outings and more breaks. Private guiding allows us to make these practical adjustments.
Are night game drives available?
Night drives are available in selected private conservancies and wildlife areas, but not in every national park or reserve. They offer a chance to look for nocturnal animals that are rarely active during the day. If this is important to you, we will select an area and accommodation where the activity is legally permitted.
What is the difference between a lodge and a tented camp?
A safari lodge is generally built using permanent materials and often has more hotel-style facilities. A tented camp offers canvas accommodation, but this does not necessarily mean basic camping. Many tented suites include proper beds, private bathrooms, hot showers, electricity and verandas. We match the accommodation to your comfort expectations rather than assuming that “tented” means adventurous or that “lodge” always means luxurious.
Are tented camps safe?
Yes, provided guests follow the camp’s safety instructions. Wildlife may move through unfenced camps, particularly at night, so guests are usually escorted between their rooms and the main areas after dark. Never walk alone at night when an escort is required, and do not store food inside your tent. A safety briefing is provided when you arrive.
Can you arrange vegetarian, Indian or Jain meals?
Yes. Most safari lodges can provide vegetarian, vegan and other dietary options when informed in advance. Indian-style meals can be coordinated at selected properties, while strict Jain requirements require careful communication with each kitchen. Please share allergies and dietary needs before confirmation. We will advise honestly if a remote camp cannot guarantee a particular preparation method.
Is Wi-Fi available on safari?
Many lodges and camps offer Wi-Fi in the main areas, and some provide it in guest rooms. Connections can be slower or less reliable in remote locations. Mobile coverage is available in parts of the parks but should not be expected everywhere. Safari is a good opportunity to disconnect, but we can recommend properties with stronger connectivity if staying online is important.
Is laundry service available?
Most camps and lodges offer laundry service, sometimes at an additional charge. Certain properties do not wash undergarments for cultural reasons, although washing powder may be supplied for personal use. Laundry can be affected by weather because some properties air-dry clothing. Pack enough essentials to allow for delays.
Is Kenya suitable for families with children?
Yes. Kenya can be an excellent family destination when the itinerary is designed around the children rather than treating them as smaller adults. We consider driving times, room arrangements, swimming pools, flexible meals, age restrictions and the length of game drives. Private vehicles are particularly helpful because the family can stop, rest or return to the lodge when necessary.
What is the best age for a child’s first safari?
There is no single correct age. Some young children enjoy short wildlife drives, while others find long periods in a vehicle difficult. Certain camps and activities also have minimum-age restrictions. Tell us the ages and interests of your children. We can design a manageable route with fewer long transfers, family-friendly accommodation and age-appropriate activities.
Is Kenya a good honeymoon destination?
Kenya works beautifully for couples who want wildlife, privacy and a sense of occasion. A honeymoon can combine intimate tented camps, private game drives, bush meals, sundowners and a few restful days on the coast. We recommend leaving enough time to enjoy each property. A honeymoon should feel personal and unhurried—not like a race between parks.
What should I pack for a Kenya safari?
Pack light, comfortable clothing in neutral colours, a warm layer for early mornings, a hat, sunglasses, sunscreen, insect repellent and comfortable closed shoes. You will also need travel documents, prescribed medication, a camera, chargers and a small day bag. Formal clothing is rarely necessary. Avoid packing only heavy clothing—Kenya’s temperatures can vary considerably between morning and midday.
Do I need warm clothing?
Yes. Early-morning game drives can be cold, especially in highland areas and during the cooler months. An open roof also increases the wind chill. A fleece, light insulated jacket or warm sweater is usually sufficient. Layers are best because the temperature may rise quickly after sunrise.
What luggage can I bring on a bush flight?
Small safari aircraft normally have stricter weight and size limits than international airlines. Soft-sided bags are often required because rigid suitcases may not fit into the aircraft’s luggage compartments. Limits vary by airline and route. We will confirm the applicable allowance before travel. Extra luggage can often be stored safely in Nairobi if you return through the city.
What camera lens is best for a Kenya safari?
A zoom lens covering approximately 100–400mm is versatile for wildlife, while a wider lens is useful for landscapes, people and animals close to the vehicle. The ideal equipment depends on your camera system and photography goals. Bring spare batteries, memory cards, a cleaning cloth and protection from dust. Photographers should tell us in advance so we can consider vehicle occupancy, positioning and the pace of each game drive.
Can I fly a drone during my safari?
Do not bring or operate a drone on the assumption that it is automatically allowed. Drone use in Kenya is regulated and may require permits and additional approval, particularly in protected wildlife areas. Unauthorised flying can disturb animals and other visitors. Professional filming arrangements should be discussed well before travel.
Will everyone have a window seat?
We plan vehicle occupancy carefully so guests can view and photograph wildlife comfortably. Exact seating depends on the number of travellers and vehicle configuration. If photography is your main interest, tell us during planning. We may recommend fewer guests per vehicle to allow better movement between viewing positions.
Will we have the same guide throughout the safari?
On most Kenya road safaris, the same guide accompanies you throughout the journey. This allows the guide to understand your interests, preferred pace and photography style. Fly-in safaris may use camp-based guides at each destination. Combined Kenya–Tanzania journeys also require a change of vehicle and guide because each country has separate operating and licensing
Travel Requirements
How early should I apply for my Kenya eTA?
The official system states that applications are generally processed in approximately three working days, although some cases take longer. The authorities recommend applying at least two weeks before travel. Do not wait until the day before departure. You should travel only after receiving approval, and your passport details must match the information shown on the eTA.
Do children need a Kenya eTA?
Unless exempt, every traveller—including infants and children—needs an individual approved eTA. Parents or guardians may complete applications on behalf of children, and a group-application option is available. Check every name, passport number and date carefully before submission
Is an approved eTA a guarantee of entry
No. An approved eTA gives a traveller permission to travel to Kenya, but final admission is determined by immigration officials at the point of entry. Carry your passport, approved eTA, accommodation details, return or onward travel information and any other documents relevant to your journey.
Do I need to print my approved eTA?
The approved document can usually be saved on a mobile device, but we recommend carrying a printed copy as a backup. It may be requested at airline check-in, departure or arrival. Keep a digital copy in your email and another stored offline in case internet access is unavailable.
Can WildPortraits apply for my eTA?
We can provide the accommodation and itinerary details needed for your application and guide you towards the official portal. However, the traveller remains responsible for submitting accurate personal and passport information. A third party may apply on a traveller’s behalf, but the details must be checked carefully by the passport holder.
Do I need a yellow fever vaccination certificate?
This depends on where you live, where you have recently travelled and your route into Kenya. A certificate may be required when arriving from a country with a risk of yellow fever transmission. Requirements can differ for direct arrivals and multi-country journeys. Guests combining Kenya with Tanzania or another African destination should check the rules for every border crossing. Consult a qualified travel-health professional and the relevant authorities before departure.
Are malaria tablets recommended?
Malaria risk exists in parts of Kenya, but the appropriate precautions depend on your itinerary, season, medical history and personal circumstances. Speak with a doctor or travel clinic well before departure. In addition to any prescribed medication, use insect repellent, wear long sleeves and trousers in the evening, and use mosquito nets where provided.
Do I need travel insurance?
Yes. Comprehensive travel insurance should cover medical treatment, emergency evacuation, cancellation, interruption, delays, lost luggage and the safari activities included in your itinerary. Purchase your policy soon after confirming the safari. Insurance bought late may not cover an existing event or a cancellation problem that arose before the policy started.
What happens if I become ill during the safari?
Your guide and our Nairobi support team will assess the situation and assist you in reaching the most appropriate medical facility. The exact response depends on your location and the seriousness of the condition. Remote safari areas may require evacuation by road or aircraft. This is why medical and evacuation insurance is essential. Guests should disclose important medical conditions privately before travel and carry adequate supplies of prescribed medication.
What documents are required for a Kenya eTA?
The standard application normally requires: A passport valid for at least six months At least one blank passport page A selfie or passport-style photograph Email address and telephone number Arrival and departure information Accommodation confirmation A valid payment method
Do I need a visa to travel to Kenya?
Kenya replaced its former eVisa system with an Electronic Travel Authorisation, commonly called an eTA. Most international visitors must obtain approval before beginning their journey, although exemptions apply to certain nationalities and traveller categories. Because exemptions and entry rules can change, check your eligibility on the official Kenya eTA website. Avoid unofficial websites that may charge unnecessary service fees.
Safety Support
Is it safe to be close to wild animals?
Wildlife should always be treated with respect. Safari vehicles provide a controlled viewing environment, and guides understand how to read animal behaviour and maintain appropriate distances. Never leave the vehicle unless your guide confirms that it is safe and permitted. At unfenced camps, follow escort instructions and never approach or feed an animal.
Is Kenya safe for international tourists?
Kenya welcomes large numbers of international visitors, and established safari routes are generally well managed. As in any country, travellers should follow local advice and take sensible precautions, particularly in cities and crowded places. Avoid displaying valuables, do not walk alone in unfamiliar areas at night and follow your guide’s instructions around wildlife. WildPortraits provides local support throughout the safari and monitors conditions that could affect the itinerary.
General
How much should I tip my safari guide?
Tipping is appreciated but remains voluntary. The appropriate amount depends on the length of the safari, group size and the quality of service. We provide practical tipping guidance before arrival so guests do not feel uncertain or pressured. Lodge staff may also share tips through a communal box.
Why book with a Nairobi-based safari company?
A local operator plans and manages the journey where it takes place. This means closer contact with guides, camps, park authorities and transport providers, as well as faster assistance if plans need to change. WildPortraits Safaris combines local knowledge with privately guided travel, customized safari vehicles and personal planning. We want guests to understand what they are booking, travel at a sensible pace and experience Kenya through guides who know its wildlife and landscapes firsthand.
Is the drinking water safe?
We provide bottled or appropriately filtered drinking water in our safari vehicles. Lodges and camps will advise whether their tap water is suitable for drinking. Use the supplied drinking water unless the property specifically confirms that tap water is safe. A reusable bottle is helpful, particularly at camps using filtered refill stations to reduce plastic waste